James Vinh is the primary user experience researcher on the product design team at Reflexion Health. He’s passionate about having a tangible impact on others by creating comprehensive rehabilitative solutions. His unique approach to user research combines strategic stakeholder engagement, empathy, and a keen sense of curiosity.
James’s first exposure to UX research in a product lifecycle was in an Introduction to Informatics lecture at UC Irvine. As he recalled that memory—discovering oneself in a 300 person lecture—a sense of irony washed through his tone.
“The professor showed a video of the Nordstrom design team building an augmented reality app for shoppers to try on sunglasses and I thought ‘wow, you can do something that has such impact so rapidly and it looked like so much fun’.”… Read More