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‘Drinking from a Firehose’ 🔥 – Understanding and Innovating Complex Domains

‘Drinking from a Firehose’ 🔥 – Understanding and Innovating Complex Domains

 

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You've just started as a new designer at a large enterprise software company. ✨

Not only are you trying to keep the names of all your coworkers straight, but the meeting you attended was full of acronyms and technical jargon 😵‍💫. You collect several pages of complicated notes and questions that have no answers. Ending the day with uncertainty on how you're going to grasp the subject matter of your business unit 😤.

Fear not! 👻 This presentation walks you through basic steps to understand complicated domains. Including how to design for them. You'll be 🏈 tackling the intricacies of the software enterprise space in no time! 🚀

🎤 WE’LL COVER HOW TO

  • Become a student again! 🤓

  • Unpack the Information Architecture 📦

  • Research competitors and comparators 🔬

  • Find and create delightful moments 🌈

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🕰️ AGENDA (PDT)

  • 6:00pm – 6:10pm: Opening statements

  • 6:10pm – 7:00pm: Presentation

  • 7:00pm – 7:30pm: Q&A

  • 7:30pm and beyond: Optional post-event networking

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📓 SPEAKER BIO
Lavanya is currently a Product Designer at ServiceNow working in the ITX organization. Prior to her time at the company, she was a design consultant for IBM and traveled around the world collaborating with clients using product design and design thinking methodologies. Outside of work, Lavanya loves participating in design programs (both as a mentor and mentee), crafting, and watching period dramas and documentaries.

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⚡️POWERED BY ServiceNow
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.
We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world work better for everyone. https://www.servicenow.com/careers

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🎉 PRESENTED BY SDXD
💬 Join us on the SDXD Slack to stay connected!

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November 10

Impact 💥 & Nailing the UX Job Interview 🎙️📝